Kitchens Rated

Heritage Cabinets

Heritage Cabinets Reviews

Rated 2.67 out of 5 based on 3 customer ratings
(4 customer reviews)


Heritage Cabinets

155 First Quality Drive
TN 37705

(865) 693-4700

 View Website 

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From the Heritage Cabinets website:

Heritage Cabinets values our commitment to quality, service and affordability to build a lasting relationship with our affiliates. We make the selection of our products easy to navigate and offer helpful and responsive customer service to answer all your questions. This enables you, our partner, to be responsive and enhance your customer/client’s overall experience.

Heritage Classic Cabinets has over 1,000 SKUs in stock. It is our goal to always have the cabinets you need readily available for your customer’s project needs. Heritage Classic Cabinets offers you an elegant and affordable ability to customize any luxurious new home or renovation project for the most discerning homeowners. Our all-wood construction and dove tail drawer design gives Heritage Classic Cabinets the durability and elegance unsurpassed in the industry.


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4 reviews for Heritage Cabinets

  1. Rated 1 out of 5

    Mosarah B

    We ordered our cabinets in April. Heritage strung us along every month by telling us that our cabinets should be in within the next 2-3 weeks. Finally we get them delivered in August. And they were the wrong color cabinets. We kept the cabinets because 1. We had them in our possession. 2. The gray was nice enough. 3. They still did not have the white cabinets I ordered. They did not offer us a discount for keeping the gray cabinets. They did expedite shipping a base cabinet that I had ordered but did not get. Do not buy Heritage Cabinets.

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  2. Ann Jones

    I also did a bar area with Shaker Espresso. The all wood composition of the doors and drawers, and the solid plywood boxes are just as good as any I’ve used. The hinges and drawer slides are high quality, and the finish is professional and durable. I have to believe that the other reviewer ordered a different cabinet line that was inferior to what I purchased.

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  3. Rated 5 out of 5

    Ann Jones

    I ordered Heritage cabinets for a second home in NC. The quart is every bit as good as the Crystal cabinets I have in my Orlando home and 1/3 the price. I will definitely order them again.

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    Image #1 from Ann Jones
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  4. Rated 2 out of 5


    I had Heritage Madison Cabernet cabinets installed in my new home last year. When selecting these cabinets, the distributor didn’t have any actual cabinets to examine, only doors samples in the various styles and colors. I purchased these because according to their brochure, these cabinets appeared have the quality construction features that I was looking for, and the value for the price.

    After moving into my new home, I realized that while the cabinets appear to be constructed well, the drawer slides and hinges are of extremely poor quality. The drawers are very tight to open as all of the slides stick, and they also require an extra push for the soft-close feature to engage. The stain on some of the side panels were not consistent and required touch-up, and one even had to be replaced because the color was blotched over the entire panel. Additionally, replacement parts aren’t available to be ordered separately, and one must order an entire cabinet to replace items such as a drawer front. Another downside is these cabinets are manufactured in China.

    I am extremely disappointed in these cabinets and wish that I would have spent the few thousand dollars extra to buy quality American-made cabinets rather than Chinese junk.

    4 out of 5 people found this helpful. Was this review helpful to you?
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