Kitchens Rated

Brighton Cabinetry

Brighton Cabinetry Reviews

Rated 2.67 out of 5 based on 3 customer ratings
(5 customer reviews)

CONTACT DETAILS:

Brighton Cabinetry

1095 Industrial Park Ave
Neoga
Illinois
IL 62447

(217) 895-3000
info@brightoncabinetry.com

 View Website 

Description

Brighton Cabinetry Reviews – Round Up:

BBB Rating:N/A
Web Ratings:A+
Our Rating:A+

Brighton Cabinetry Company Information:

Market Position: Middle
Kitchen Unit Quality: Very Good
Price Fitted: Varies with dealer
Supply Only: Varies with dealer
Warranty: Lifetime Limited Warranty
Designer Training: Varies with dealer
Designer Qualifications: Varies with dealer
Designer Status: Varies with dealer
Commission rate: N/A

From the Brighton Cabinetry website:

Our desire is to provide high quality custom cabinetry at competitive prices while maintaining outstanding credibility, unmatched customer service, and a basis for a comfortable living for those who help contribute to our success.

Brighton Cabinetry, Inc. has been providing custom cabinetry to customers across the Midwest and along the East Coast for more than a decade.

From stylish simplicity to decorative elegance, Brighton Cabinetry offers endless possibilities for personal expression.

Who Are Brighton Cabinetry?

Brighton Cabinetry are a long-established kitchen cabinet manufacturer based out of Neoga, Illinois.

Offering custom cabinetry in over 1000 color and finish combinations, built off strong solid construction cabinetry, Brighton also tick all the eco boxes and are featured within “The Green House” exhibit at the National Building Museum in Washington, D.C. – All cabinetry is backed up with a lifetime warranty.

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5 reviews for Brighton Cabinetry

  1. Rated 2 out of 5

    Teri Brenits

    We received cabinets with quite a few marks and scratches and have told that is to expected. 2 drawer fronts were missing and it took a few weeks to get them. When they came, the painted white finish didn’t match but the tech won’t respond to us. Fillers missing, drawers that don’t line up correctly even after their tech has adjusted them. The cabinets scratch very easily. We hesitate to call our sales rep because he has let us know we are difficult. A painful experience and totally different than when I purchased Merrilat Masterpiece for my master bath.

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  2. Craig T

    I have been a Brighton dealer for 6 years now, and they almost always hit their ship dates. If they don’t they call you to let you know before hand. I’m not sure why the above people had a bad experience. My guess is there was an issue with the dealer/designers.
    They make a very nice cabinet, have lots of finish options, and dollar for dollar it is great cabinet. Not cheap, but a good value.

    1 out of 1 people found this helpful. Was this review helpful to you?
  3. Rated 1 out of 5

    Donald Schneider

    I am a developer. My company builds complete subdivisions of many homes. I tried Brighton Cabinets on two new homes. One was pre Covid, the other was post Covid. My experiences were identical. Customer service is by far the very worst I have ever experienced. Various cabinets were damaged, valances were wrong size and was missing fillers. Even a standard 3″ filler took nine weeks to get. We have been waiting months. I have been repeatedly asking my dealer since the middle of April for a ETA date that I can expect these cabinets. Since April still no expected date. My problems transcend my dealer, as I contacted the area district manager. It took him two weeks to return my call. After my conversation with the district manager, he assured me he would get to the bottom of this and get back to me within a few days. Well that was six weeks ago. I have not heard from him. Brighton business practice / customer service is by far the worst I have experienced in 45 years of being in business

    5 out of 5 people found this helpful. Was this review helpful to you?
  4. Beatriz Parreira

    I do not recommend Brighton Cabinetry to anybody. They have a big problems with the production and have terrible customer service!.
    We did put the order in October 2020 and we are supposed to received the cabinets by the end of November. Today February 24, 2021 we don’t have the cabinets yet. (Payment in full at the order over 24K) I cannot finish the kitchen and cannot move in the new house, it is a nightmare… I called many times asking everybody for an ETA and I can not get an answer.

    2 out of 3 people found this helpful. Was this review helpful to you?
  5. Rated 5 out of 5

    cj

    Many doors styles to choose from, great colors, well made and good price.
    I bought these for my daughter’s kitchen and am very pleased.

    1 out of 3 people found this helpful. Was this review helpful to you?
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