Description
KitchenCraft Reviews – Round Up:
KitchenCraft Company Information:
Kitchen Unit Quality: Average – Good
Price Fitted: varies with dealer
Supply Only: varies with dealer
Warranty: Limited Lifetime
Designer Qualifications: Varies with dealer
Designer Status: Varies with dealer
Commission rate: N/A
From the KitchenCraft website:
Kitchen Craft was founded more than 40 years ago in Winnipeg, Manitoba, and is now sold in hundreds of stores in Canada and the United States. Kitchen Craft manufactures two lines of cabinetry, Integra and Aurora, for the kitchen, bathroom, home office, laundry and other areas throughout the home. In 2002, Kitchen Craft became part of the MasterBrand Cabinets, Inc. of cabinet manufacturers, offering multiple lines from stock to custom cabinetry.
Kitchen Craft continually listen to the desires of their customers to ensure that all products meet their needs. Whether moving into a new home or improving their current one, customers want to create their ideal living spaces – it’s Kitchen Craft’s goal to help them. This is why they offer both quality and versatility, classically made cabinets with trend-forward European styling designed to fit any budget.
Only authorized dealers can sell Kitchen Craft products to consumers. Why? Because dealers can provide invaluable service that helps make your project happen how and when you want it to. Dealers measure the space, assist with design, order the products and arrange for installation. They also stand behind the products, addressing any challenges that may arise right then, right now. This degree of attentiveness can only be accomplished at a local level.
Who Are KitchenCraft?
KitchenCraft are part of the Norcraft/MasterBrand group and are based out of Jasper, Indiana.
Most big-name kitchen cabinet brands in America are part of MasterBrand / Norcraft. A massive choice in ranges, styles, price-point and target market mean that there is a MasterBrand kitchen to suit all pockets and tastes.
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Marc Rubin –
I can’t speak to the quality of the cabinets because they can’t get them delivered. We ordered 5 months ago. We were given a delivery date. We had kitchen gutted and prepped for cabinets. Weeks past promised delivery date no sign of cabinets and no date given. I’d find another brand not part of this group of companies. BUYER BEWARE.
Donna Hatcher –
Terrible cabinets. I bought a house less than a year ago that has relatively new Kitchencraft cabinets – no doubt about it becuase they love to put their little name tabs everywhere. Doors not plumb, handles come loose and today the pull out trash can runners fell apart. There are no screws that came out so they must fit together somehow but I can’t figure it out or find instructions online. Tried to call customer support but no one can help. Left voice mails but no call back.
J Scot –
Finish is deteriorating after just 5 years. Kitchen and bathroom cabinets for a new house installed just 5 years ago. The kitchen cabinet finish is wearing off, particularly in the are most touched – by the handles/knobs. For the kitchen cabinets, greasy fingerprints are very difficult to clean up. Followed the website directions for gentle detergent & soft cloth but now the finish in the cleaned area has a different sheen than the rest of the cabinet. In the bathrooms the cabinets and trim are NOT wet rated. The warranty specifically excludes any damage due to moisture/water. The trim in some areas has bubbled and come off exposing bare wood. It is impossible to replicate a factory finish with such damage. The estimate to replace the trim is several thousand dollars.
Definitely not recommended for bathrooms or around water in the kitchen. I would not buy again regardless of installation location.
Terry –
About five yrs ago. The look is still beautiful, but decided to post that the finish near the hardware has started to war off on a number of cabinets. Maybe this is normal wear and tear but I wanted to report it. Overall, the customer service was good; they replaced a couple doors on which the stain was not well-matched to the other pieces. They also made doors for the fridge, too, which turned out very nicely . I would use this company again.
Jo Mama –
The Kitchen Kraft frameless boxes are complete garbage. Large gaps at the joints, corners not aligned flush, cheap plastic “veneer” tape on the edges with glue oozing out and smeared across the wood panel and some of the tape was not even trimmed flush to the face. Every box was significantly out of square, which made it tough to line them up and screw them together. The door construction was alright, but there quality control was nonexistent. Even though every box had a little QC sticker on it, Kitchen Kraft obviously hires the blind, as out of an order for 17 cabinet, one door showed up with two large cracks in one rail, another door had obvious planner marks on part of the center panel, one door had large sap pocket pits in two rails and never should have been finished, two 10×24 doors were warped about 3/8″corner to corner and on one cabinet the door heights differed by not quite a 1/4 inch. Ont he design side, their pull out shelves are recessed back in from the front of the cabinet about 3 inches which is a waste of space.
We looked at a lot of door styles and they had the only one we liked (Napoli). In hindsight, we should have ordered the doors and built the boxes ourselves. $16K for 17 cabinets and trim was a total rip, as they clearly don’t have any skilled labor on the box building line and their inspectors need better glasses.
L Thomas –
The finish wears terrible. It is rubbing off on the edges of my cabinets and they look awful. I would never purchase this brand again.
Jimmy –
Kitchen Craft is a good box. My biggest beef is they have a standard box and everything is an option.