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Omega Cabinetry

Omega Cabinetry Reviews

Rated 2.00 out of 5 based on 4 customer ratings
(4 customer reviews)

CONTACT DETAILS:

Omega Cabinetry

(MasterBrand Cabinets, Inc.)
One MasterBrand Cabinets Dr.
P.O. Box 420
Jasper, IN 47547

(812) 482-2527

 View Website 

Description

Omega Cabinetry – Round Up:

BBB Rating:A+
Web Ratings:A
Our Rating:A

Omega Cabinetry Company Information:

Market Position: Middle
Kitchen Unit Quality: Very Good
Price Fitted: varies with dealer
Supply Only: varies with dealer
Warranty: Limited Lifetime
Designer Training: Varies with dealer
Designer Qualifications: Varies with dealer
Designer Status: Varies with dealer
Commission rate: N/A

From the Omega Cabinetry website:

Since 1977, Omega Cabinetry has grown from meager beginnings in a small barn in the rural community of Washburn, Iowa to a leading manufacturer of all-wood cabinetry. In 2002 Omega Cabinetry became a valued member of the Fortune Brands family which includes brands like Titleist, King Cobra, Moen, MasterLock and MasterBrand Cabinets. Located in Waterloo, Iowa, in the heart of the Midwest, Omega Cabinetry boasts over 400,000 square feet of state-of-the-art production space on almost 40 acres and more than 800 well trained and hard-working associates.

Dedicated to quality craftsmanship and superior service, everyone at Omega Cabinetry takes pride in each and every cabinet produced. From the select materials used to build the cabinetry to the multi-step finish processes applied to each component, Omega Cabinetry’s quality is unparalleled. Backed by the most comprehensive warranty in the industry, depth and breadth of their product offering, their world class business support team, it has to be said that kitchen and bath solutions from Omega may offer the best value around.

Who Are Omega Cabinetry?

Omega Cabinetry are part of the Norcraft/MasterBrand group and are based out of Jasper, Indiana.

Most big-name kitchen cabinet brands in America are part of MasterBrand / Norcraft. A massive choice in ranges, styles, price-point and target market mean that there is a MasterBrand kitchen to suit all pockets and tastes.

4 reviews for Omega Cabinetry

5 star
25%
4 star
0%
3 star
0%
2 star
0%
1 star
75%
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  1. Rated 1 out of 5

    L. Ching

    Horrible experience with Omega cabinets.
    I’m currently in the process of remodeling my kitchen and bar. We originally ordered my cabinets in october 2021 and were told that there was a 4 months lead time and we had to order right away because Omega was going to raise prices within a week. We were comfortable with ordering Omega as they were the top brand in semi custom cabinets and came highly recommended. So we didn’t shop around and just decided to go with the “best”. Although we were happy with our Diamond brand cabinets for our bathrooms. We received our cabinets in February as promised and due to things running long, they sat in my garage until we were ready to install. We opened up the cabinets in March and to our surprise 50% of the cabinets had major defects that I could not accept the product. We immediately ordered replacements and were told that we would have them in 4 weeks. Well, it’s May 27 2022 today and I recieved my replacements 8 weeks later. I cannot believe the quality of the product from Omega. The new cabinets still have dings, missing paint, chips along the shelves and doors, scratches and smears all along the top. I’m beyond frustrated with the experience of my cabinets and this is what I paid nearly $40k for! In addition to putting my entire remodeling project on hold for months and costing me extra stress and money from not having a kitchen and having to order out every meal, paying for storage of my entire 1st floor just because it’s waiting for cabinets. This is probably one of the worst products that I’ve received in my remodeling. DO NOT BUY FROM OMEGA.

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  2. Rated 1 out of 5

    Abigail M

    We ordered and paid over $50,000 in full for Omega cabinets on October 1st, 2021. Twenty-three weeks later, we still do not have our product. Our contractors have been unable to do any work and have been at a standstill for over a month now. We have requested Omega send the internal parts of the range fan we ordered to at least get the drywall and painting completed, and they won’t. I have emailed Omega and messaged them on social media, but they will not respond. Our estimated delivery date was 12-14 weeks; that would have been January 7th at the latest. Omega’s practices are entirely unacceptable. Omega does not have any accountability, and they do not even bother to communicate with the store we bought the merchandise from. I wish we never ordered from Omega as we still have no idea when our shipment will come and have wasted thousands of dollars waiting for the house to be done due to Omega’s inability to fulfill their orders in an even remotely manner and complete lack of communication.

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  3. Rated 5 out of 5

    Deborah Allagreen

    I have been selling Omega/Dynasty cabinets since 1993. Absolutely love the product. My customers are extremely happy with their selections. When a consumer says they had a bad experience usually it has to do with who they purchased from. Once we order we then have a review process to make sure the order is complete
    with what the Homeowner requested.

    1 out of 1 people found this helpful. Was this review helpful to you?
  4. Rated 1 out of 5

    John C. Biehle

    Omega has got to be the worst company I have ever dealt with. I purchased a custom made vanity in Oct 2016, the cost was$4,000.

    When the vanity arrived in mid-Jan 2017 the finish was wrong, and the shelves were half the size. Received a new one in mid-Feb 2017.

    Once again the shelves were not the right size or finished properly.

    New shelves ordered and received in March 2017. This time one shelf was shorter then the other and not finished correctly.

    Ordered shelf’s again which was received in April, once again one shelf shorter then the other. I contacted my dealer several times to resolve the issue but it appears Omega is not very cooperative.

    I made a complaint to the Texas Attorney General office, still no word from Omega. I called corporate for help, they were of little help. I would never buy another Omega product.

    Their quality control sucks and their customer service is worse.

    Don’t buy Omega, you will be throwing your money away.

    6 out of 7 people found this helpful. Was this review helpful to you?
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