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UltraCraft

UltraCraft Reviews

Rated 2.83 out of 5 based on 6 customer ratings
(6 customer reviews)

CONTACT DETAILS:

Ultracraft

(MasterBrand Cabinets, Inc.)
6163 Old 421 Road
Liberty
North Carolina 27298

(800) 803-2315
general@ultracraft.com

 View Website 

Description

UltraCraft Reviews – Round Up:

BBB Rating:A+
Web Ratings:B
Our Rating:A

UltraCraft Company Information:

Market Position: Low – Middle
Kitchen Unit Quality: Very Good
Price Fitted: Varies with dealer
Supply Only: Varies with dealer
Warranty: 100(!) yrs Limited
Designer Training: Varies with dealer
Designer Qualifications: Varies with dealer
Designer Status: Varies with dealer
Commission rate: N/A

From the UltraCraft website:

UltraCraft, a division of Norcraft Companies, has been manufacturing high-quality, full-access cabinets since 1986. Our 213,000-square-foot manufacturing facility and corporate offices are located in Liberty, North Carolina where we employ over 250 skilled craftsmen, engineers, administrators, and service representatives.We are proud to produce a superior product right here in the USA.

We produce two comprehensive lines of cabinetry with 75 door styles in wood, thermofoil, metal, melamine, acrilux, and Eurotek veneer. In all, we offer over 10,000 different door-style/finish combinations.

As a manufacturer that focuses solely on full overlay, full access cabinetry, Ultracraft are experts in providing you with the look and feel that you desire. Since our cabinetry offers up to 15% more usable space than manufacturers that rely on framed construction, you’ll be able to fit more items into your existing footprint. And, because we continually seek out and add the latest in ergonomic and functional hardware as well as the latest organizational accessories, you can rest assured that your kitchen will be as functional as it is beautiful.

Who Are UltraCraft?

Ultracraft are part of the Norcraft / Masterbrand Cabinets group and are based out of Liberty, North Carolina.

Utracraft cabinets are built full overlay (European style) and offer greater storage and space efficiency compared to more typical framed construction kitchen cabinets. With a wide range of styles and finishes there is an Ultracraft kitchen for everyone – and all with a 100 year warranty.

6 reviews for UltraCraft

5 star
16%
4 star
0%
3 star
50%
2 star
16%
1 star
16%
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Showing 1 of 6 reviews (2 star). See all 6 reviews
  1. Rated 2 out of 5

    Kim

    Ultracraft -I suggest asking other home owners in your area that have bought this brand for their opinion before buying. Ideally if you could see what you are getting. Our Natural maple cabinets were so dissimilar is lightness/darkness and wood grain they look like the came from different suppliers. This is the result of mass producing and no quality controls. Our painted white Ultracraft cabinets arrived with dings on half the cabinet fronts and were replaced by the local dealer- of course this meant another wait and another day of people in our house two months later.
    Knowing what I know now I would buy wood mode- much better quality. And I will never purchase this brand again. For the price point, close to wood mode, you don’t get what you pay for.

    2 out of 2 people found this helpful. Was this review helpful to you?
    • Scot Motzny

      Dear Kim,
      I’m sorry that you have had a bad experience with our cabinetry. I see that you have had issues with the lightness/darkness from one cabinet to another on a natural maple door style. Of course, without seeing the cabinets myself, I cannot comment on your exact kitchen, but I can tell you that whenever you select a Natural finish on any wood species you will see the highest amount of variation in wood color versus purchasing cabinets with a tinted stain. Natural finishes are devoid of any tinting and allow the natural beauty of the wood to come through.

      On your white cabinets, you indicated that there were several dents/dings in the doors. I’m very sorry that this happened. It is not unreasonable that during shipping that this would happen and it is even possible that the cabinet left our plant in that condition. We strive for that not to happen both by building quality into our processes and creating a manufacturing flow that reduces handling of the product to a bare minimum but also by having a final inspection prior to the cabinets being boxed. I’m not sure why the replacement doors would take a couple of months to be re-installed as we can usually ship replacement doors in 8 working days from the time we receive the new order.

      If you would like to talk to me personally, please send me an email with your phone number and I will be happy to give you a call.

      Sincerely,

      Scot Motzny
      VP, Marketing
      UltraCraft Cabinetry

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