Kitchens Rated

American Woodmark

American Woodmark Reviews

Rated 2.00 out of 5 based on 5 customer ratings
(5 customer reviews)

CONTACT DETAILS:

American Woodmark

(American Woodmark Corp)
3102 Shawnee Drive
Winchester
Virginia 22601-4208

1-800-677-8182
CustomerCare@WoodmarkCabinetry.com

 View Website 

Description

American Woodmark Reviews – Round Up:

BBB Rating:A+
Web Ratings:A-
Our Rating:A

American Woodmark Company Information:

Market Position: Middle
Kitchen Unit Quality: Good
Price Fitted: Varies with dealer
Supply Only: Varies with dealer
Warranty: Limited Lifetime
Designer Training: Varies with dealer
Designer Qualifications: Varies with dealer
Designer Status: Varies with dealer
Commission rate: N/A

From the American Woodmark website:

Since 1980, American Woodmark been helping homeowners bring value to their homes.

For more than 30 years, they’ve been helping customers make their homes more comfortable, more functional and more stylish. Every American Woodmark cabinet is manufactured in the United States, from quality hardwoods harvested from sustainable forests in the Appalachian corridor.

Visit American Woodmark at The Home Depot for affordable style, high quality features and lasting value.

Why is “made in the USA” important? Besides providing local jobs in communities across the nation, manufacturing cabinets at home gives American Woodmark 100% control over quality, materials, performance and delivery. Customer’s cabinets are made to order, when they order.

All American Woodmark cabinetry meets the rigorous strength, quality and performance standards set by the Kitchen Cabinet Manufacturers Association (KCMA). We also meet their standards for environmentally responsible manufacturing.

American Woodmark kitchen cabinets have earned the prestigious seal of approval from Consumers Digest as A Best Buy. For more than 50 years, Consumers Digest has been helping Americans shop smarter for their most important purchases. In today’s complex and confusing marketplace, this magazine is a trusted resource for identifying outstanding values. Their expert product reviews help you save time, save money … and buy with confidence.

Who Are American Woodmark?

American Woodmark are part of a group of cabinetry companies based out of Winchester, Virginia.

American Woodmark cabinetry brands include Waypoint Living Spaces, Shenandoah and Timberlake Cabinetry, allowing the group to have a cabinet design of a quality and price point to suit any home owner.

5 reviews for American Woodmark

  1. Rated 1 out of 5

    Donnaloo

    I would give them a big NAY!!!!!
    I special ordered these cabinets from Home Depot for my new construction. I was told that they could take up to six months for the order to be fulfilled. They ended up coming in four months. Because of covid, our house was taking a long time to build because nobody wants to work anymore and we couldn’t find help. My husband and sons had to work on getting the project done. The cabinets have been sitting in the same spot in our garage since they were delivered.
    We are finally at the point of installing them. Most were in good shape but two of them were not even properly put together. The beads of glue were in the grooves but the side panels were never pushed into the grooves. They were left unattached and packaged for delivery so the cabinet was falling apart in the box. The double wall oven cabinet was only big enough for a single wall oven. We called our salesman from Home Depot and he argued with us about the opening even though we gave him the dimensions of the wall oven upon ordering. He then said that they don’t offer custom cutting and that they are stock cabinets. So why did we order custom cabinets at twice the price? We had to have the cabinet modified by a woodworker and order smaller top doors. Because the date of the invoice is over 90 days (it took 120+ days to get them), they will not honor replacing the defective cabinets. So I have to say that my complaint is against both the manufacturer and the vendor. I paid almost seventeen thousand dollars for these “custom” kitchen cabinets and I have had nothing but a headache with them. Spend a bit more and get a better brand and better yet, get them somewhere other than a box store like Home Depot. Lesson learned.

    1 out of 1 people found this helpful. Was this review helpful to you?
  2. Rated 1 out of 5

    Carl Reiher

    Was told it would take them 45-60 days to get my cabinets. I thought that was pretty long but I could wait. 50 days later they say they’ll start production in 41 days and they’ll be done 2 days later. WTF are you doing waiting 91 days to complete a 2 day job for?

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  3. Rated 2 out of 5

    AMG

    We ordered cabinets from American Woodmark in the Ashland style with linen paint. The estimated time between ordering and delivery was less than 2 weeks. The first delivery arrived 40% damaged with a combination of factory defects and damage during shipping. These pieces were replaced and the 2nd delivery arrived with the same 40% defect rate. At this point, the delivery team mistakenly took the non-damaged doors with the cabinet frames after they were instructed to leave them. After this second round of damage, a regional account manager stopped by and offered to have the next delivery inspected at the factory and shipped to us in “bomb-proof packaging”. The 3rd delivery arrived with a 60% defect rate. “Bomb-proof packaging” consisted of a single piece of bubble wrap around the cabinet bases and nothing protecting the upper and lower corners. The missing doors were found and left on our porch – leaning against an iron railing in the rain. The subsequent inspection of these doors showed significant damage to the product. We canceled our entire order with American Woodmark and will be going with another cabinet maker.

    3 out of 3 people found this helpful. Was this review helpful to you?
  4. Rated 5 out of 5

    Johnny West

    Steer clear of this company. Not only is their “quality control” a joke, the product itself is basically junk. I put in a very small L-shaped kitchen and spent over 7000 dollars on a lot of pressboard/plastic faux wood with real wood fronts. Any replacement parts we ordered were just as bad as the originals. How any company can send out BROKEN replacement parts is beyond me. What’s the point? After a while, you just give up because you want the kitchen DONE and that’s what they’re counting on: you giving up. Mis-aligned cabinets, out of square and parts that had to be sanded down 1/4 of an inch just to fit correctly. The most important part of the cabinet is the top where the counter will sit. If these aren’t finished correctly, you will encounter major problems due to counter tops not sitting correctly. Ours were all over the map and had to be sanded down 1/8 inch in many places just for a level fit. Save yourself the hassle and trouble and expense and stay away from these cabinet companies. If I had it to do all again, I would have simply gotten custom cabinets from someone local. Everything Home Depot and Lowes sells is “off the shelf” and they try to make them fit whatever your kitchen is. Sorry, it does not work that way.

    3 out of 3 people found this helpful. Was this review helpful to you?
  5. Rated 1 out of 5

    Samantha E

    PLEASE think hard before parting with cash on one of these kitchens no matter how good a deal it might seem the quality is pretty much as low as you can go I’d say even worse than the Swedish Shop. Save some more and wait a while for your kitchen and don’t make the same mistake we did. I can’t think of a single part of the kitchen thats any good. The cabinets are out of square, the drawer runners are rough, nothing sits right, the finish is rough. I mean actually rough like sandpaper which the doors have clearly never seen, the varnish is patchy and every component is a slightly different color to the one next to it.

    Ok it was dirt cheap, and if I was doing a rental maybe I’d consider it but for your own home don’t bother.

    3 out of 3 people found this helpful. Was this review helpful to you?
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